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Jimmy Buffett's Margaritaville Store Key West
Comments: I am trying to place an order and every time I go to log in I get an extra shirt added on to my order.

You may have to "clear your cookies." In Internet Explorer  Select  Tools / Internet Options. Select the General Tab, and under Temporary Internet Files / Delete Cookies. Select the Privacy Tab to see your "cookie" setting.

This will delete not only cookies from the Margaritaville Store, but other "bugs caught in your spiderweb" as well. You may want to reboot your computer to allow the changes to take effect.

Comments: I am trying to register and I keep getting a timed out error message.

Generally the error message is a result of a browser not submitting information to the website in a timely manner. This can also happen if the shopper waits too long to submit information on a form (such as during account setup). We have also seen issues with personal firewall software and Norton Internet Security causing conflicts and preventing the submission of information on a form. If the user is using such software, they should temporarily disable it for the purpose of placing the order.

There is a bug in certain versions of Internet Explorer that causes the browser to send a blank form to the web server. Details of this browser bug can be found on Microsoft. Under certain conditions, this IE bug causes the browser to drop all form information when posting to a secure page, which causes our E-Commerce to receive blank form submissions. That is one of the main things that causes the timeout message. This can usually be resolved by updating Internet Explorer.


    Cookies are pieces of information generated by a Web server and stored in the user's computer, ready for future access. They were implemented to allow user-side customization of Web information. For example, cookies are used to personalize Web search engines, to allow users to participate in WWW-wide contests, and to store shopping lists of items a user has selected while browsing through a virtual shopping mall.

   The Margaritaville Store relies on cookies to assist customers in completing their orders. We have set our level to temporary; you will have to log in just once per browser session. Items placed in your cart will remain until the order is submitted or the browser window is closed. For example if you have several items in your cart, and close your browser window, your next visit to OnLine Margaritaville will display an empty cart.

   With this in mind, if you plan to exit before your purchase is complete, you may want to use the Wish List to keep track of favorites.

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